1. Who this policy is for
Conscious Family is designed for parents and guardians (adults) who use it to organise their family's calendar, packing lists, to-dos, memories, membership cards and contacts, and to create profiles for their children within a shared family group. The app is not directed at children, and children do not sign in or use the app directly — a parent or guardian creates and manages their child's profile.
2. Information we collect
Account information
When you sign in, we use Google Sign-In. We receive your name, email address, and profile photo from Google to create and identify your account. We do not have access to your Google password.
Family and profile information
To use the app you join or create a "family" — a shared group. We store the profile information you or another family member enters for each adult and child in that group: name, date of birth, a colour/avatar, and an optional profile photo.
Content you create
Everything you add to organise your family is stored so it can sync across your family's devices:
- Calendar events — titles, times, locations/addresses, notes, booking references, attendees
- Packing lists and templates
- To-dos and routines
- Family memories — photos and captions
- Digital membership cards you save — card details and any barcode/QR code you scan or enter
- Contacts you explicitly add via the app's contact picker (see below)
Contacts
If you use the "Add contact" feature, the app opens your device's native contact picker so you can choose a specific contact to add. We only receive the details of the contact you actively select — which may include their name, phone number, email address and postal address — the app does not read or scan your full address book.
Location
The app requests location permission to power the "Ideas" feature (suggesting nearby places and activities) and to estimate travel time to events. Your location is sent, via our backend, to Google's Places, Geocoding and Routes APIs to perform these lookups. Location is not stored longer than needed to serve the request, and you can deny or revoke this permission at any time in your device settings — the rest of the app still works without it.
Camera and photos
The app uses your camera to scan barcodes/QR codes for digital membership cards, and lets you pick photos from your device for family/child profile photos and memories. Camera frames used for barcode scanning are processed on-device and are not stored or uploaded. Photos you choose to add are uploaded to our cloud storage as described below.
Voice input
If you use voice input to create an event, your speech is transcribed using your device's built-in speech recognition. We do not store or transmit the audio recording itself.
Notifications
We use push notifications (via Firebase Cloud Messaging) to remind you about upcoming events, packing, and prep tasks. This requires a device notification token, which is tied to your account so we know where to deliver reminders.
Subscription and purchase information
After the free month, some features need a Conscious Family Premium subscription. Subscriptions are sold and paid for through Google Play. We never see or store your card or other payment details — Google handles payment under its own terms. We receive and store only what we need to know whether your family has Premium: the subscription product, its status (for example active or cancelled), when it renews or expires, which family member bought it, and a purchase token that Google issues for the subscription. When you buy, we also send Google an identifier for your family group (a random ID, not your name or email) so a subscription can be matched to the right family. Premium applies to the whole family group, so other members of your family can see that the family has Premium and when it renews.
Diagnostic and technical data
We use Firebase Crashlytics to automatically collect crash reports and basic diagnostic data (device model, OS version, app version, and a stack trace) when the app crashes or encounters an error, so we can fix bugs. We do not use any advertising or general-purpose analytics SDKs — Crashlytics is used solely for stability and bug-fixing.
3. How we use your information
We use the information above only to:
- Provide and sync the app's features across your family's devices
- Authenticate you and keep your family's data private to your family group
- Send you reminders and notifications you've asked for
- Provide Premium and keep it in step with your Google Play subscription
- Suggest nearby activities and estimate travel time
- Diagnose and fix crashes and bugs
- Prevent abuse — for example, rate-limiting invite-code attempts
We do not use your information for advertising, and we do not sell your personal information to anyone.
4. Who we share information with
Within your family. Conscious Family is a shared app — information one family member adds (events, to-dos, memories, contacts, etc.) is visible to every other member of the same family group. This is core to how the app works, and is not a third-party disclosure.
Service providers. We rely on the following infrastructure providers to run the app. Each processes data on our behalf, under their own privacy and security terms:
- Firebase / Google Cloud (Authentication, Firestore database, Cloud Storage, Cloud Messaging, Crashlytics, Cloud Functions) — hosts all app data and backend logic.
- Google Play (Billing and the Play Developer API) — processes subscription payments and tells our backend whether a subscription is active, so we can unlock Premium. Google keeps its own purchase records under its terms and privacy policy.
- Google Maps Platform (Places, Geocoding, Routes APIs) — used for location-based "Ideas" suggestions and travel-time estimates.
- Open-Meteo — a weather-forecast lookup by approximate location, used to tailor activity suggestions. Open-Meteo does not require or receive an account identifier from us.
We do not share your information with data brokers or advertisers, and we do not sell personal information.
Legal reasons. We may disclose information if required to by law, or to protect the rights, safety, or property of our users or the public.
5. Data storage and security
Your data is stored on Firebase/Google Cloud infrastructure and encrypted in transit. Access to your family's data is restricted to signed-in members of that family group via server-side security rules. No method of storage or transmission is 100% secure, but we take reasonable steps to protect your information.
Data may be processed on servers located outside your country of residence, as part of Google Cloud's global infrastructure.
6. Data retention and deletion
Your family's data is retained for as long as your family group exists in the app. You can:
- Delete an individual adult or child profile at any time from Settings — their events and routines are kept, but no longer linked to a deleted profile.
- Leave a family group at any time from Settings.
- Delete your account and family data from Settings when you are your family's only member; this also removes the subscription records we hold for that family. Deleting your data does not cancel a Google Play subscription — cancel it first in Google Play (Play Store → Payments & subscriptions) to stop future charges.
- Request deletion of your entire account and all associated family data by emailing consciousfamilyapp@gmail.com. We will delete your data within 30 days of a verified request, except where we're required to retain it for legal reasons.
7. Children's privacy
Conscious Family is intended for use by adults (parents/guardians). Child profiles are created and controlled entirely by the parent/guardian account holder — children do not create their own accounts, sign in, or interact with the app directly, and we do not knowingly collect personal information directly from children. If you believe a child has provided us with personal information other than through a parent/guardian's account, please contact us and we will delete it.
8. Your choices
Permissions. Camera, location, contacts, microphone and notification permissions are all optional and can be granted or revoked at any time in your device's system settings. Denying a permission may limit the related feature but won't stop the rest of the app from working.
Notifications. You can disable reminders in the app's notification settings or your device's system settings.
Access and correction. You can view and edit most of your data directly in the app. For anything you can't edit yourself, email us.
9. Changes to this policy
We may update this policy from time to time, for example as we add new features. We'll update the "Last updated" date above when we do. Continued use of the app after a change means you accept the updated policy.
10. Contact us
Questions, requests, or concerns about this policy or your data: